Contact

Our specialised support team is available to assist you reliably and competently with all matters relating to Fern Investbury. Whether you are just researching, already registered or actively using the platform — we support you personally and ensure you feel well looked after at all times.

How to reach us

We provide fast, focused support for all account and Fern Investbury usage matters. Our team is available Monday to Friday during normal business hours (CET) and handles priority enquiries. Typical areas where we can assist include:

• Account creation and verification and comprehensive account management (incl. profile and risk settings)
• Technical assistance using the platform, the app or troubleshooting error messages
• Questions on deposits, withdrawals, processing times and supported payment methods
• Detailed information on features, strategies, AI algorithms and available trading instruments
• Feedback, ideas and suggestions for platform improvement
• Support for any other questions — from general matters to individual concerns

Register

Simply use the secure contact form below. Please complete all relevant fields carefully so we can handle your enquiry accurately and promptly. You will usually receive a reply on working days within 24 hours — often much sooner. For particularly urgent technical issues our live chat is also available (weekdays 9–18).

Contact information

E-mail: support.fern-investbury@gmail.com

ADDRESS: 12 Dawson Street, Dublin 2, D02 YH84, Dublin, Ireland

Our goal is to make your experience with Fern Investbury as pleasant, smooth and successful as possible. We place great value on clear communication, openness and solution-oriented support. You can reach us via the form, by e-mail or — in selected cases — by phone. Your satisfaction and safety are our highest priorities.